Appliance Repair in Charlotte, Concord & Lake Norman
Top Flight is a veteran-owned appliance repair business serving homes around Concord, Charlotte and Lake Norman. We assess the appliance on site, explain the findings and provide a written estimate before you approve repair work.
Choose the appliance that needs attention
Refrigeration
Tell us whether the fresh-food compartment, freezer or ice maker has changed. Cooling symptoms are useful starting points for an on-site assessment.
Laundry
Water left in the washer, a spin cycle that stops or a dryer running without heat: tell us what you’re seeing. We diagnose the cause on site.
Kitchen
Choose the service page for your dishwasher, cooking appliance or other kitchen concern. It explains what information to have ready before the visit.
Brands we service
We service all major appliance brands. Commercial requests are reviewed case by case.
Five steps from a service request to an informed repair decision
Request service
Book online or call with your appliance details and service address so coverage and scheduling can be checked.
Get an on-site diagnosis
Tell us what you noticed and when it started. We diagnose the appliance on site before recommending a repair.
The standard repair diagnostic is $99 plus applicable tax. Only the $99 principal is credited toward an approved repair; diagnostic tax is not credited. Diagnostic fees are non-refundable.
Cleaning and maintenance are manually quoted before booking, with no diagnostic fee.
Review the written estimate
Review the findings and proposed repair before you decide whether to approve the work.
Schedule the repair
If parts are needed, availability and appointment arrangements are confirmed for your repair.
Repair coverage and follow-up
Warranty coverage applies to the installed parts and repair performed. Contact Top Flight with follow-up questions.
Installed OEM parts: one year. Installed aftermarket parts: 90 days. 90-day labor warranty. Coverage applies only to the installed parts and repair performed.
Support: support@topflightappliancerepair.com
Explore our work
Tools, appliance components and the work behind an on-site assessment.
Training, credentials & professional recognition
Training, credentials and professional recognition for Top Flight Appliance Repair.
Local service, without a storefront visit
Top Flight is a veteran-owned service-area business. We come to your home; there is no public repair-shop location to visit. Contact us to confirm service for your address.
A focus on diagnostics and advanced refrigeration supports the on-site assessment and explanation of the proposed repair.
Meet the owner-technician · Training and certifications · Service-area information
Public hours: 8 AM–8 PM daily.
Phone support is available 24/7.
Appointments normally run weekdays in 8–11 AM, 11 AM–2 PM and 2–5 PM windows. Weekend appointments require owner approval and a separately quoted additional fee.